At Stylish Skates, we’re all about keeping you rolling with confidence. Whether you’re shredding the streets or hitting the skate park, we’ve got your back with straightforward shipping and hassle-free returns.

Shipping Information

We ship worldwide (excluding Asia and some remote areas) with two reliable options to get your gear to you:

Standard Shipping – $12.95

  • Carrier: DHL or FedEx
  • Processing time: 1-2 business days
  • Delivery time: 10-15 business days after shipment
  • Tracking included

Free Shipping

  • Available on orders over $50
  • Carrier: EMS
  • Processing time: 1-2 business days
  • Delivery time: 15-25 business days after shipment

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your gear’s journey to your doorstep.

Our Return Policy

We want you to love your gear as much as we do. If something isn’t right, our simple return policy has you covered:

  • You have 15 days from the delivery date to return or exchange items
  • All returned items must be:
    • In original condition (unused, unskated, with tags attached)
    • In original packaging (including any protective wraps or boxes)
    • Accompanied by proof of purchase

Pro Tip

Consider purchasing shipping insurance for high-value items like Aggressive Skates or complete Inline Skate Frames setups. We can’t be responsible for lost or damaged return shipments.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Inline Skate Bearings (once installed)
  • Any used or damaged products
  • Products purchased from third-party sellers

How to Return or Exchange

Follow these steps for a smooth return process:

  1. Contact Us within 15 days of delivery at [email protected] with your order number and reason for return
  2. Wait for Approval – We’ll respond within 2 business days with return instructions
  3. Package Your Item – Use the original packaging if possible
  4. Ship It Back – Send to our warehouse at:
    Stylish Skates Returns
    1358 Memory Lane
    CLARKS HILL, US 47930
  5. Get Refunded – See refund details below

Return Request Template

Copy and paste this template into your email to start your return:

Subject: Return Request – Order #[Your Order Number]

Hello Stylish Skates Crew,

I’d like to request a return/exchange for my recent order (#[Your Order Number]). Here are the details:

Item(s) to Return: [Product Name(s)]
Reason for Return: [Size Issue/Defective/Wrong Item/Other]
Preferred Solution: [Refund/Exchange for [Product Name & Size]]

Please let me know the next steps. Keep shredding!

Best,
[Your Full Name]
[Your Email Address]

Refund Information

Once we receive and inspect your return:

  • Refund Time: 3-5 business days after we process your return
  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Shipping Costs: Original shipping fees are non-refundable
  • Exchange Shipping: You’ll be responsible for shipping costs for exchanged items

International Returns

For our global skaters (except Asia and remote areas):

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Please mark the package as “Returned Goods” to avoid additional charges

Questions?

Our support crew rolls fast – email us at [email protected] and we’ll help you land this return as clean as a perfect grind.

Skate Hard. Return Easy. Never Compromise.
– The Stylish Skates Crew